Can't see help files

stegemma · Post by **stegemma** » Sat Feb 07, 2009 2:15 pm

I've just installed the registered version of TRichView but i can't see help files contents. RichView.hlp seems not a valid Windows Help file. In RichView.chm i can see only the index but not the contents !?!?!

Luckly i can use on-line help but i would like to know why i can't see those off-line files. I'm using Windows Vista but i've already installed the MS WinHelp program and it runs fine with any other .hlp file.

Post by **Sergey Tkachenko** » Sun Feb 08, 2009 2:51 pm

I just tried to view help files on Vista (with all updates installed), and they worked without problems.
1) Make sure that files are downloaded and unpacked correctly.
richview.hlp (2008-12-12): 1 265 427 bytes
richview.chm (2008-12-12): 1 382 916 bytes
2) Problems may occur if help files are on network drive
3) Problems may occur if help files are placed in path having special characters (such as '#')

stegemma · Post by **stegemma** » Sun Feb 08, 2009 3:06 pm

Thanks, i've found the problem: the files has been locked by Vista, because they comes from another PC. Right clicking and throwing away the locking solves the problem.