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Hikvision Speed Dome

Posted: Wed Sep 19, 2018 9:11 pm
by ogaere
Am having problems connecting to HikVision speed dome IP Camera. model DS-2DE52201W-AE

Any suggestions

thanks

Re: Hikvision Speed Dome

Posted: Thu Sep 20, 2018 9:49 am
by Sergey Tkachenko
What is the problem exactly?
What version of RVMedia do you use?
Does the camera has username and password (there is a know problem with authorization on some cameras in RVMedia 5.3 and newer, we are solving this problem)

Re: Hikvision Speed Dome

Posted: Fri Sep 21, 2018 9:02 pm
by ogaere
What is the problem exactly?

I cannot connect to the camera. It says camera not found

What version of RVMedia do you use?
Version 6

Does the camera has username and password (there is a know problem with authorization on some cameras in RVMedia 5.3 and newer, we are solving this problem)
Yes, it does have username and password

Re: Hikvision Speed Dome

Posted: Tue Sep 25, 2018 9:21 am
by Sergey Tkachenko
I answered in a private message